How can we help?

Most account, access, subscription, export, and deletion tasks are available directly in Noted Together.

Account and access

Use Sign in with Apple with the same Apple Account you used when creating your care space. Invitations and membership changes require an internet connection.

Sync

New entries are saved locally first. If an item remains pending, reconnect to the internet and reopen the app. Do not delete and recreate a record solely to force a sync.

Subscriptions

Open Settings in the app to view plans or restore purchases. Subscription billing and cancellation are managed through your Apple Account.

Export or delete

Open Settings to export available records, leave a care space, revoke a member, delete a care space, or request account deletion. Existing records remain readable, exportable, and deletable if a trial or subscription ends.