How can we help?

Email topaz_svelte52@icloud.com. Please do not include private app content in your first message.

Account and access

Use Sign in with Apple with the same Apple Account used to create your care space. Invitations and membership changes require an internet connection.

Sync

New entries are saved locally first. If an item remains pending, reconnect to the internet and reopen the app.

Subscriptions

Open Settings in Noted Together to view plans or restore purchases. Billing and cancellation are managed through your Apple Account.

Export or delete

Open Settings to export available records, leave a care space, revoke a member, delete a care space, or request account deletion.

Safety boundary

Support can help with app behavior, access, membership, sync, export, deletion, and purchases. It cannot interpret observations, advise on care or medication, assess consent or capacity, or mediate family disagreements.